In our personal, professional, or virtual lives, where half the time we have no control over who we encounter, it’s inevitable to meet people difficult to deal with. How do you transform conflict into cooperation and generate results? What if YOU’RE the one who is actually difficult to deal with?
Living and working harmoniously with each other is one of the most crucial factors in accomplishing tasks in the workplace, whether face-to-face or online. In this workshop, participants will learn the different approaches for dealing with difficult people through the following:
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Getting to know yourself, others, and the people you can't stand
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Surviving through skillful communication
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Bringing out the best in people at their worst
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Checking in with one’s self and how to counter your "difficult" personality
